Stop the Medical Record Indexing Insanity

As reimbursement shifts to a value-based scale, HIM departments are becoming even more critical to the delivery of patient care as more focus is put on managing the use, and exchange, of patient data within the electronic health record.

Unfortunately, many HIM departments are being asked to be more productive with fewer resources available.

So, how can you be expected to ensure a higher degree of quality from your department with fewer resources to work with? For HIM leaders, the resource crunch can be daunting, and, dare we say, insane?

Indexing medical records is one process that can be difficult to do with consistent quality, and quickly, when resources are lacking.

The traditional manual process of reviewing and indexing patient charts can consist of:

  • Extensive prep time for applying bar codes to each scanned document.
  • Additional staff time spent identifying and indexing documents with ineligible or missing bar codes
  • The headache of maneuvering additional loose paper documents from outside the facility into the hospital’s patient chart.
  • Inaccurate indexing within a patient’s chart or a document being indexed to the wrong patient, which can lead to lower quality patient care, a potential HIPAA breach, and dissatisfied physicians.

With these issues in the back of HIM leaders’ minds, the expectations from hospital administration can be difficult to reach.

To reduce the insanity of manual indexing, consider the use of document recognition software that can assist HIM professionals in the scanning and classification of medical records, without the use of bar codes, or expensive forms.

Once your HIM department is leveraging the power of automated technology, you can put the insanity of indexing medical records behind you.


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